Refund Policy

Last updated: 29 October 2026

• Support payments are optional, one-time purchases of digital supporter perks on bobin (bobinapp.com). They are not subscriptions and never renew.
• 14-day refund: you can request a full refund within 14 days of your payment, no questions asked.
• How to request: web orders are sold by our reseller Paddle.com. Reply to your Paddle receipt email, or find your order at paddle.net. You can also email bobin.destek@gmail.com with your bobin username and receipt number and we will process it for you.
• Refunds go back to the original payment method, usually within 5 to 10 business days depending on your bank.
• When a payment is refunded, its amount is removed from your supporter total and your supporter (VIP) level is adjusted.
• Purchases made inside the iOS app are processed by Apple; request those refunds at reportaproblem.apple.com.